Returns
While we endeavour to ensure that every delivery is free of any irregularities, we accept that there may be occasions of oversight.
Items returned for flaws and faults
As per the Consumer Guarantees Act, if an item is returned with a minor problem or flaw that is repairable, we will endeavour to have it repaired and returned to the customer as soon as possible.
We will accept items:
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·With the receipt
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·With all tags and labels and packaging intact
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·Unworn and unnamed and in a saleable condition
·With the receipt
·With all tags and labels and packaging intact
·Unworn and unnamed and in a saleable condition
If there is a major problem that can not be remedied, we will either replace or refund depending on the item and availability. Refunds will be processed using the information provided at the time of purchase using original payment method.
All items are to be returned TO YOUR NOMINATED SCHOOL within 14 days of receipt
Exchange
We will exchange sizes or colours of the same item if stock is available:
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·With receipt
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·With all tags and labels and packaging intact
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·Unworn and unnamed and in a saleable condition